Meet the team.

Ken Ziel, father to a son with complex physical and developmental disabilities, founded HighPointe Services in 2004 to support families providing significant care to loved ones. He saw the need for a dedicated team to assess each situation, plan for a better future, and offer the tools and guidance needed to achieve the highest quality of life. 

As Vice President of Residential Services at HighPointe, I lead strategic planning, program development, and compliance to ensure quality care and support for individuals with intellectual and developmental disabilities. With over eight years of experience in this field—and three years as a Board Member—I bring a deep commitment to client-centered services, financial oversight, staff development, and community collaboration. My passion is driven by my personal journey as a father to my daughter Nicole, whose strength inspires my dedication to enhancing quality of life for every client. I believe in empowering others through my “Lift, Raise, and Release” leadership philosophy. Outside of work, I cherish my 38-year marriage, my amazing family, and my love for golf and Tommy Bahama—because sometimes, you’ve just got to “RELAX.”

As Community Services Director, I bring both professional expertise and a personal passion rooted in my journey as a parent navigating healthcare and behavioral challenges with my son. With a degree in Healthcare Management, I understand the importance of quality care and meaningful support. This experience fuels my commitment to developing inclusive programs that empower individuals with intellectual and developmental disabilities. I strive to create environments where everyone can thrive, grow, and reach their fullest potential.

As Compliance Director at HighPointe, I ensure our programs and services align with all state and federal regulations. I’m passionate about making a difference and contributing to something bigger than myself. My leadership style is data-driven and collaborative, focused on informed decisions and teamwork. I live in Northglenn, Colorado, and enjoy shopping and quality time with my teenage daughter, family, and friends. 

As Program Design Director, I lead a talented team in developing engaging curriculum for all levels of learning within the IDD community. With over 11 years at HighPointe and extensive experience in the field, I bring a collaborative and visionary approach to leadership. A Colorado native, I’m married with two children and 11 wonderful grandchildren. Outside of work, I enjoy baking and creating specialty chocolates.

As Director of Life Management Services, I bridge the gap between residential, medical, vocational, and program development teams to ensure we work seamlessly toward supporting our clients’ needs, interests, and goals. I turn ideas into practical, digital tools that help our teams respond quickly and effectively, while also building systems that can grow alongside the individuals we serve. My career, rooted in a lifelong passion for supporting people with intellectual and developmental disabilities, has spanned school settings, Special Olympics leadership, and community-based roles, all grounded in problem-solving, compassion, and collaboration. I believe in simplifying systems, leading by example, and creating meaningful, enjoyable work environments for both clients and staff. Outside of work, I’m a proud wife, mom, realtor, and outdoor enthusiast who finds joy in everything from snowboarding to relaxing around a campfire with friends. 

As Residential Director at HighPointe, I am dedicated to ensuring high-quality care and oversight while supporting individuals and families through emergency, short-, and long-term planning. With a background as a CNA/Program Specialist and experience in auditing, compliance, and medical management, I bring a well-rounded understanding of caregiving and regulatory standards. I’m passionate about helping families navigate Medicaid services and plan for their loved ones' futures, using my strengths in research, relationship-building, and problem-solving to make residential services more effective and efficient. Above all, I care deeply about people and value the meaningful connections in both my work and personal life. 

As Accounting Manager, I oversee all aspects of payroll, invoicing, and financial transactions at HighPointe, ensuring accuracy and timely processing for staff, contractors, and providers. With over 12 years of experience in finance and a background in customer service, I bring a detail-oriented, supportive, and collaborative leadership style. I began my journey at HighPointe in direct support, gaining firsthand understanding of individuals with developmental disabilities. Originally from the Philippines, I worked as an accountant for a U.S. military subcontractor in Iraq before moving to the U.S. 17 years ago. I now live here with my husband, Derrick, and our two daughters, and we love traveling and spending quality time together as a family. 

I am a Residential Coordinator with over 10 years of experience in the IDD community, dedicated to supporting families within their homes through calls, emails, home visits, service plans, and more. As one of the primary point of contacts, I ensure families have the resources and guidance they need. I'm passionate about serving an underserved community and thrive in collaborative team environments where our shared goal is putting those we serve first. Outside of work, I’ve been happily married for 8 years and am a proud parent to a wonderful 7-year-old daughter who means everything to me.

With a strong desire to give back to the community, I lead with a unique blend of visionary and collaborative leadership that drives teams toward success. I’m passionate about fostering a positive, inclusive environment where every voice is valued and innovation thrives. My proven track record reflects a dedication to motivating others and developing creative strategies that deliver results. As a 16-year U.S. Army and National Guard veteran, I bring discipline, resilience, and purpose to every role. Outside of work, my wife Joey and I enjoy spending time with our three daughters and two chihuahuas, especially walking in the park and visiting arcades.

As a Residential Coordinator, I support individuals with developmental disabilities in maintaining stable, enriching home environments—whether in family homes or Host Homes—through regular monitoring, goal setting, and personalized care planning. With prior experience managing four PCA homes, I bring hands-on knowledge and a deep commitment to quality, communication, and advocacy. My leadership style blends collaborative, visionary, and transformational approaches, allowing for creative, individualized solutions. As a proud mother of three—including an 11-year-old with a developmental disability—I bring both professional expertise and personal insight to my

I am a Registered Nurse with over 25 years of experience, primarily in hospital settings focused on adult cardiac, surgical, and gastroenterology patients. My background also includes hospice care, wound care, and serving as a clinical instructor for an RN program. I joined HighPointe in Spring 2022 with the launch of the Residential program, where I continue to grow and learn in a collaborative, team-oriented environment. I thrive in roles that offer autonomy while supporting a shared mission. Outside of work, I enjoy spending time with family, gardening, and lifelong learning.

As an RN Nurse Consultant with 43 years of experience across ICU, home health, public health, and school nursing, I train staff on health procedures and develop individualized healthcare plans. I was first introduced to HighPointe through my role at Children’s Hospital and was immediately drawn to their mission, aligning with my long-standing passion for the IDD population. My approach is highly collaborative—I thrive on working with the team to bring training and care plans to life. I’m married to Scott, and we have two wonderful grown children: Rachel, a social worker in Grand Junction, and Ryan, who recently returned from a UN assignment in Ethiopia to live in NYC. In my free time, I enjoy running, skiing, traveling, and playing the piano.