Meet the team.

Ken Ziel, father to a son with complex physical and developmental disabilities, founded HighPointe Services in 2004 to support families providing significant care to loved ones. He saw the need for a dedicated team to assess each situation, plan for a better future, and offer the tools and guidance needed to achieve the highest quality of life. 

As Vice President of Residential Services at HighPointe, I lead strategic planning, program development, and compliance to ensure quality care and support for individuals with intellectual and developmental disabilities. With over eight years of experience in this field—and three years as a Board Member—I bring a deep commitment to client-centered services, financial oversight, staff development, and community collaboration. My passion is driven by my personal journey as a father to my daughter Nicole, whose strength inspires my dedication to enhancing quality of life for every client. I believe in empowering others through my “Lift, Raise, and Release” leadership philosophy. Outside of work, I cherish my 38-year marriage, my amazing family, and my love for golf and Tommy Bahama—because sometimes, you’ve just got to “RELAX.”

As Community Services Director, I bring both professional expertise and a personal passion rooted in my journey as a parent navigating healthcare and behavioral challenges with my son. With a degree in Healthcare Management, I understand the importance of quality care and meaningful support. This experience fuels my commitment to developing inclusive programs that empower individuals with intellectual and developmental disabilities. I strive to create environments where everyone can thrive, grow, and reach their fullest potential.

As Program Design Director, I lead a talented team in developing engaging curriculum for all levels of learning within the IDD community. With over 11 years at HighPointe and extensive experience in the field, I bring a collaborative and visionary approach to leadership. A Colorado native, I’m married with two children and 11 wonderful grandchildren. Outside of work, I enjoy baking and creating specialty chocolates.

As Residential Director at HighPointe, I am dedicated to ensuring high-quality care and oversight while supporting individuals and families through emergency, short-, and long-term planning. With a background as a CNA/Program Specialist and experience in auditing, compliance, and medical management, I bring a well-rounded understanding of caregiving and regulatory standards. I’m passionate about helping families navigate Medicaid services and plan for their loved ones' futures, using my strengths in research, relationship-building, and problem-solving to make residential services more effective and efficient. Above all, I care deeply about people and value the meaningful connections in both my work and personal life.

I'm a mother to three wonderful children. My daughter had significant needs due to Cerebral Palsy and required around-the-clock care until she passed away in March of 2024. I also have twins, both of whom have their own unique needs, including autism. I joined Highpointe in October 2024, originally exploring the program as a resource for my daughter. Now, I carry forward the lessons she taught me and apply them to support every client in our program. I'm always willing to help in any way I can to improve the lives of the individuals we serve. 

I joined HighPointe in June 2022, inspired by its mission to provide continued, enriching services for adults with disabilities and the belief that learning and growth don’t stop when school ends. Before working at HighPointe, I spent seven years as a special education teacher, where I developed a passion for supporting people with disabilities in individualized and meaningful ways. As a Client Success Advisor, I work alongside clients and staff to develop client-centered resources such as ISSP goals, behavior plans, and participation strategies that support ongoing personal development. Each component of my role provides me with an opportunity to apply creativity, collaboration, and critical thinking to build the most effective supports possible for our clients. I believe that with the right tools and encouragement, every individual has the ability to continue learning, growing, and thriving.

As the Program Administrator for the Day Program, I oversee daily operations and support the development of meaningful, person-centered programs. With over 25 years of experience working with individuals with IDD, I’m deeply committed to empowerment, advocacy, and inclusivity. My leadership style is creative and collaborative, and I love celebrating the strengths of both the individuals we serve and the amazing staff I work alongside. For the past 16 years, I’ve also been a Host Home Provider, sharing my life with two incredible individuals. I live in Fort Collins with my partner Pat, and I enjoy cooking, gardening, walking, exercising, and cheering on local sports teams

As Program Administrator, I oversee the daily operations of HighPointe’s Day Program, ensuring a supportive, engaging environment for the individuals we serve. With a background in healthcare and years of experience in assisted living, I bring a natural passion for caregiving along with a visionary, empathetic, and fun leadership style. Outside of work, I enjoy rock and crystal hunting, cheering on my son at baseball games, and spending time with my four children, one grandson, and our beloved dogs.

I am a Residential Coordinator with over 10 years of experience in the IDD community, dedicated to supporting families within their homes through calls, emails, home visits, service plans, and more. As one of the primary point of contacts, I ensure families have the resources and guidance they need. I'm passionate about serving an underserved community and thrive in collaborative team environments where our shared goal is putting those we serve first. Outside of work, I’ve been happily married for 8 years and am a proud parent to a wonderful 7-year-old daughter who means everything to me.

With a strong desire to give back to the community, I lead with a unique blend of visionary and collaborative leadership that drives teams toward success. I’m passionate about fostering a positive, inclusive environment where every voice is valued and innovation thrives. My proven track record reflects a dedication to motivating others and developing creative strategies that deliver results. As a 16-year U.S. Army and National Guard veteran, I bring discipline, resilience, and purpose to every role. Outside of work, my wife Joey and I enjoy spending time with our three daughters and two chihuahuas, especially walking in the park and visiting arcades.

As Residential Administrator, I support the Residential team through administrative tasks, special projects, respite care, and collaboration with RCs and nursing staff. With 4 years in the IDD field—starting as a Program Specialist—I bring experience from both professional and personal caregiving, as well as a decade of teaching children from infancy to kindergarten, including those with disabilities. I'm highly systematic and thrive on building tools and systems that empower both coworkers and the individuals we serve. A Colorado native, I love paddleboarding, camping, and all things Star Wars—and I jokingly say I relate to reptiles, always seeking the sun and time in nature.

As a Residential Coordinator, I support individuals with developmental disabilities in maintaining stable, enriching home environments—whether in family homes or Host Homes—through regular monitoring, goal setting, and personalized care planning. With prior experience managing four PCA homes, I bring hands-on knowledge and a deep commitment to quality, communication, and advocacy. My leadership style blends collaborative, visionary, and transformational approaches, allowing for creative, individualized solutions. As a proud mother of three—including an 11-year-old with a developmental disability—I bring both professional expertise and personal insight to my

I am a Registered Nurse with over 25 years of experience, primarily in hospital settings focused on adult cardiac, surgical, and gastroenterology patients. My background also includes hospice care, wound care, and serving as a clinical instructor for an RN program. I joined HighPointe in Spring 2022 with the launch of the Residential program, where I continue to grow and learn in a collaborative, team-oriented environment. I thrive in roles that offer autonomy while supporting a shared mission. Outside of work, I enjoy spending time with family, gardening, and lifelong learning.

As an RN Nurse Consultant with 43 years of experience across ICU, home health, public health, and school nursing, I train staff on health procedures and develop individualized healthcare plans. I was first introduced to HighPointe through my role at Children’s Hospital and was immediately drawn to their mission, aligning with my long-standing passion for the IDD population. My approach is highly collaborative—I thrive on working with the team to bring training and care plans to life. I’m married to Scott, and we have two wonderful grown children: Rachel, a social worker in Grand Junction, and Ryan, who recently returned from a UN assignment in Ethiopia to live in NYC. In my free time, I enjoy running, skiing, traveling, and playing the piano.